Our Shipping Policy


The delivery date of your Chiyo order is dependent on your shipping address. We have included details about our local and nationwide delivery options below. As a reminder, all orders must be placed by Thursdays at 12PM ET and will be delivered the following week. Thank you for choosing Chiyo!


Local Delivery

  • If you qualify for local delivery, you will receive your Chiyo order on Mondays and Thursdays between 12pm-8pm. 
    • 5 or 7-day program: Your first 3 days of meals will be delivered on Mondays and the rest on Thursdays. 
    • 3-day program & 1-day trial: You can choose to receive your full program on either Monday or Thursday.
  • You can find the full list of zip codes that we service via local delivery below. 
  • Our local shipping partner drives your meals directly from our kitchen to your doorstep.
  • All meals are shipped fresh and packed in boxes with insulation and ice packs. Meals arrive ready-to-eat or heat.

Nationwide Shipping

  • Didn’t see your zip code listed below? Don’t worry – we ship nationwide! 
  • We currently ship to all residential and commercial addresses in the contiguous U.S. We do not currently ship to P.O. boxes, Alaska, Hawaii, or Puerto Rico. If you qualify for nationwide delivery, you will receive your order on Tuesdays, typically by 12pm. 
  • All meals are shipped via UPS with free overnight shipping. 
  • Keep an eye on your email inbox on Monday and Thursday. You will receive your order tracking information from us as soon as UPS has picked up your order. 
    • 5 or 7-day program: Your first 3 days of meals will be delivered on Tuesdays and the rest on Friday. 
    • 3-day program & 1-day trial: You can choose to receive your full program on either Tuesday or Friday.
  • All meals are made and shipped fresh to ensure the highest quality and safety practices. Your meals are packed in boxes with insulated lining and ice packs to ensure they remain fresh during transit. Meals arrive ready-to-eat or heat. 

Still have questions? We’re here for you.

Check out our FAQs for answers to our most commonly asked questions, text your Chiyo Concierge at 646-798-2356, or email us at hello@wearechiyo.com.


Local Delivery Zip Codes Include:

07010, 07022, 11201, 11202, 11203, 11204, 11205, 11206, 11207, 11208, 11209, 11210, 11211, 11212, 11213, 11214, 11215, 11216, 11217, 11218, 11219, 11220, 11221, 11222, 11223, 11225, 11226, 11228, 11230, 11231, 11232, 11233, 11236, 11237, 11238, 11241, 11242, 11243, 11245, 11247, 11249, 11251, 11252, 07105, 07002, 07029, 07030, 07032, 07047, 07086, 07087, 07093, 07094, 07096, 07097, 07099, 07302, 07303, 07304, 07305, 07306, 07307, 07308, 07310, 07311, 07395, 07399, 10001, 10002, 10003, 10004, 10005, 10006, 10007, 10008, 10009, 10010, 10011, 10012, 10013, 10014, 10016, 10017, 10018, 10019, 10020, 10021, 10022, 10023, 10024, 10025, 10026, 10027, 10028, 10029, 10035, 10036, 10038, 10041, 10043, 10044, 10045, 10055, 10060, 10065, 10069, 10080, 10081, 10087, 10090, 10101, 10102, 10103, 10104, 10105, 10106, 10107, 10108, 10109, 10110, 10111, 10112, 10113, 10114, 10115, 10116, 10117, 10118, 10119, 10120, 10121, 10122, 10123, 10124, 10125, 10126, 10128, 10129, 10130, 10131, 10132, 10133, 10138, 10150, 10151, 10152, 10153, 10154, 10155, 10156, 10157, 10158, 10159, 10160, 10162, 10163, 10164, 10165, 10166, 10167, 10168, 10169, 10170, 10171, 10172, 10173, 10174, 10175, 10176, 10177, 10178, 10179, 10185, 10199, 10203, 10211, 10212, 10213, 10242, 10249, 10256, 10258, 10259, 10260, 10261, 10265, 10268, 10269, 10270, 10271, 10272, 10273, 10274, 10275, 10276, 10277, 10278, 10279, 10280, 10281, 10282, 10285, 10286, 11101, 11102, 11103, 11104, 11105, 11106, 11109, 11120, 11370, 11372, 11373, 11374, 11377, 11378, 11379, 11385, 10301, 10310, 10075